Services
Five services. Every one of them starts with your process.
The catalogue is deliberately small. One entry point for working out what should be built, and four categories of thing I build once we know.
01
START HEREAI Process Discovery & Solution Design
Most businesses don't arrive with a specification. They arrive with a process that costs too much time. This turns that into a plan you could hand to any competent engineer — including one who isn't me.
“We want to use AI but don't know where it would actually help.”
“We think an agent could do this, but we don't know what it should do.”
“Our team spends too long on repetitive administration.”
If part of the process is better solved by ordinary software, the proposal will say so. Recommending less work than you expected is not a sales tactic — it's the reason the next project comes back to me.
02
AI Workflow Automation & Agentic Systems
Systems that carry out a business process end to end — reading the request, checking the systems, doing the work, and stopping at the points where a person should decide.
- Enquiry receivedOUTLOOK
- Understood and classifiedAI
- Checked against internal systemsCRM · DB
- ValidatedRULES PASSED
- Human approvesIF OVER THRESHOLD
- Systems updated, employee notifiedLOGGED
03
Internal AI Assistants & Company Knowledge Systems
An assistant that answers from your approved documents rather than from general knowledge — with the source attached, and only from material that person is allowed to see.
What does our refund policy say about orders above the approval threshold?
Orders above the configured threshold require manager approval before the refund is issued, and the original invoice must be attached to the request.
2 SOURCES · 1 DOCUMENT WITHHELD BY PERMISSIONS
- Permission-aware retrievalThe assistant inherits your existing access rules. It cannot surface what the person could not already open.
- Answers with citationsEvery claim points back to the document and section it came from.
- Kept in syncIndexed from SharePoint, Drive, databases and internal sites as they change.
04
Document & Data Intelligence
Invoices, applications, quotations, contracts, forms and CVs turned into structured data — validated, flagged where uncertain, and written into the systems that need it.
AUTOMATIC CHECKS COMPLETEReview the exception →
05
AI Integrations & Custom Internal Tools
The best answer is often not another standalone chatbot. It's AI inside the software your team already opens every morning — or a small internal tool built around the part that doesn't exist yet.
Recent messages focus on implementation timing rather than price. The technical contact has also asked where the data will be hosted.
SOURCED FROM APPROVED CRM ACTIVITY
Still not sure which of these you need?
That’s what discovery is for. Describe the process as it works today and I’ll tell you which service fits — or whether you need one at all.